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FAQ
Q
How many days you need to install the equipment?
It will take less than one hour.
Q
How many staff abroad you sent to install the equipment?
All of our product is installed in our factory.
Q
You have sales target finished amount requirement to the distributor?
It depands on your market
Q
Can I transfer the money to you then you pay to other supplier?
Yes we can.
Q
Can I delivery the goods from other supplier to your factory? Then load together?
Yes, it is ok and you can let them cargo the items to our factory.We can load together in the container.
Q
When will you leave your factory and to have your spring festival holidays?
We usually have two weeks CNY holiday.
Q
Can the equipment be installed under hot weather?
Yes it can.
Q
Can Your products be installed under the cold weather?
Yes it can.
Q
Do You have office in shanghai or guangzhou that i can visit?
Our factory is located in Guangzhou, we have airport, high-speed rail, we are near to Shenzhen, you can flight from Shanghai, Beijing, Ningbo or other cities here or come by train.
Q
Can you send your staff to install the equipment for us?
All of our product was already installed in our factory.
Q
Can I only buy some spare parts from you?
Yes we are happy to provide.
Q
Will you will attend the fair to show your products?
Yes, we attend Canton Fair and EICMA every year.
Q
Can you send your equipment to my warehouse in guangzhou?
Yes we can.
Q
How long it takes you to provide the designing options for us?
It will take one week.
Q
What is your products standardization?
All of our products will comply with the .
Q
How do you pack the equipment?
All products will be protected in a iron frame.
Q
Can you can design the equipment according to our size?
Yes, our designers can design the equipment as your size and design the equipment as your requirements. Our designers can design a special designing for you within your budget.
Q
How many years have your company made this kind of equipment?
We have more than 20years experience in this filed.
Q
Which certificate do you have for your equipment?
We have CE certificate to our ISO and SGS certificate to the equipment.
Q
How many staffs do you have in your factory?
Over 300 staffs in our factory.
Q
How can I to be your agent in my country?
You need to do a market research report of your country of our products and need to promise us how much amount you can finishThen we can check and sign a contract of the dealer or the agent.
Q
Do you have any agent in our country?
In some areas and countries we have agents, details please contact with us.
Q
Do you have any real project pictures of the equipment?
Yes, I can send you anytime.
Q
How far is your factory from the city hotel?
It's about one hour drive.
Q
How far is your factory from the airport?
It's about one and half hour drive.
Q
How long it will take from guangzhou to your factory?
We are in Guangzhou.
Q
Where is your factory located?
We located in Guangzhou.
Q
Do you provide free spare parts ?
Yes we can provide some quick-wear part for free.
Q
What is the age range for your products?
We suggest over 16.
Q
Do you have detailed and professional installation manual?
Yes we have.
Q
If OEM is acceptable?
Yes, OEM is availble.
Q
Do you provide sample? Free or charge?
I am afraid not, but the sample fee can be returned in the following order.
Q
What is your term of payment?
We normally accept 30% deposit, and balance will be paid before shipping. L/C is OK
Q
What is your MOQ?
We require low MOQ, 1 PC for sample testing is avaible.
Q
Are you a trading company or a manufacturer?
We are the manuafacture, welcome to visit us anytime.
Q
How long is your delivery time?
Normarlly is 30 days.
Q
How many production lines in your factory?
We have four production line.
Q
What kind of the battery?
Ternary lithium battery
Q
Can it be used in the farm?
Yes, it's for all terrain and you can also install a trailer in the back for transportation.
Q
How long will it take for one charge?
It'll take less than 3 hours.
Q
What's the max speed?
It's 35km/h.
Q
How long is the warranty?
It's 2years for the warranty.
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